Reference

Deposits, Withdrawals and Verification on new casin

Your new casin account runs on bKash, Nagad and Rocket — send from your mobile wallet and your balance updates without delay. Account verification is a one-time step that keeps your funds and your payout path secure.

bKash depositsNagad transfersRocket paymentsFast withdrawalsSecure verification
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new casin Deposits, Withdrawals and Verification on new casin
new casin Withdraw Funds Back to Your Wallet

Withdraw Funds Back to Your Wallet

When you want to move your balance back to bKash, Nagad or Rocket, head to the cashier and choose the withdrawal tab. Enter the amount you want to move out and confirm the wallet number you want it sent to — make sure it matches the wallet you deposited from, because we route payouts back to the same source as a security

measure. If your account verification is complete, the request moves to processing. We aim to keep withdrawal queues short, though actual timing depends on your wallet provider's clearing window. You can track the status from the transaction history in your account.

  • Open withdrawal tab — Go to the cashier, switch to the withdrawal tab and select your wallet — bKash, Nagad or Rocket.
  • Enter amount and wallet number — Type the amount and confirm the mobile wallet number where you want the funds sent.
  • Complete verification check — If your account is already verified, the request proceeds. Unverified accounts are prompted to complete KYC first.
  • Track your request — Check transaction history in your account for live status on the payout.
PAYMENT METHODS

Local Payment Options We Support

We built the payment row around the wallets Bangladesh players already have on their phones. No card required, no bank transfer form to fill out — just the apps you use every day.

bKash Send directly from your bKash app using the account number shown at checkout.
Nagad Nagad transfers clear quickly and work from the same cashier flow as bKash.
Rocket Rocket is supported for both deposits and withdrawals through your account cashier.
Bank Transfer Local bank transfer is available for accounts that prefer it over mobile wallets.
new casin Put Money Into Your new casin Account

Put Money Into Your new casin Account

Open the cashier from any screen in your account and you will see bKash, Nagad and Rocket listed at the top of the payment row. Pick the wallet you use daily, enter the amount, and the page shows you the exact account number to send to. Open your wallet app, send to that number, confirm with your PIN, and the balance appears

on your new casin account. Players in Dhaka and across Bangladesh use this path every day — no bank, no waiting room, just your phone. We do not charge a deposit fee on local wallet transfers

  • Open the cashier — Log in and tap the deposit button in the top bar of your account page.
  • Choose your wallet — Select bKash, Nagad or Rocket from the payment row — whichever app is on your phone.
  • Send from your app — Copy the account number shown, open your wallet app, send the amount and confirm with your PIN.
  • Balance confirmed — Your new casin balance updates once the transfer clears on our end — check the wallet icon at the top.
new casin Account Verification on new casin

Account Verification on new casin

Verification is how we confirm that your account and your wallet belong to the same person — it protects your balance from unauthorised withdrawal requests. The process asks for a government-issued photo ID and a selfie taken at the time of submission. Upload both through the verification section inside your account settings. Our team reviews submissions and updates your account status once

the documents clear. A verified account unlocks the full withdrawal path and removes any hold on pending payouts. You only go through this once, and the documents are handled under our data security policy.

  • Go to account settings — Find the verification section inside your account dashboard and tap the start button.
  • Upload your ID — Submit a clear photo of a government-issued ID — national ID card or passport both work.
  • Submit a selfie — Take a live selfie as prompted so we can match it to the document you uploaded.
  • Wait for confirmation — Our team reviews your submission and updates your account status — you will see the change in your profile.

Banking Questions We Hear Most

If something in the deposit or withdrawal flow is unclear, these are the questions we get asked most often — answered straight from our end.

bKash, Nagad and Rocket are all supported. Pick the one already on your phone from the cashier payment row and follow the steps shown.

Minimum amounts are shown in the cashier at the time of deposit. We do not publish a fixed floor here because it can vary by payment method.

A hold usually means your account verification is not yet complete. Finish the KYC step in account settings and the withdrawal request will move to processing.

For security we route withdrawals back to the same wallet used for the deposit. Contact account support if your wallet details have changed.

Your balance updates in the wallet icon at the top of your account. You can also check the full transaction history inside the cashier section.

Check transaction history first to confirm the status. If it shows pending for longer than expected, reach out to our account support team with the transaction reference.
Reference

New Casin Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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